Oukitel customer service. Maybe consider personnel change and definitely find better work ethics and partners when it comes to shipping, and tracking. Huge Capacity P2001 owns 2000Wh being capable of providing sufficient power in any power outage situations. Oukitel also offers portable power stations, best solution for your home electricity storage, workshop, camping, RV trips and more. I'm thoroughly impressed with my Oukitel rugged phone! The durability and resilience have exceeded my expectations. Add to Wishlist Compare Add to cart This item is a recurring or deferred purchase. Running Android 14, it has 16GB (4+12) RAM and 128GB ROM, expandable up to 1TB. Media Cooperations Your voice power can lift us up. com Send an Email Daily Customer S While the Customer Service Representative processes the claim, you will receive a Return Material Authorization (RMA) form. Contact contact@oukitel. Refund The owner uses an alias and is a Zimbabwean. Oukitel, one of the leading manufacturers of rugged electronics—rugged smartphones, rugged tablets and commercial smartphones. Mobile: support@oukitel. comMon - Fri: 8AM - 6PM/Sat: 9AM - 6PM Sun: 9AM - 6PM【All Times Pacific】 If you have further questions, please don’t hesitate to contact us at cc@oukitel. OUKITEL G1 Android 14 10600mAh 24GB RAM Rugged Phone. The phone's performance, battery life, and camera quality are also top-notch. com for more We provide 1+2 Years (Subscribed) warranty for purchases on eu. WP17 Rugged Phone Infrared Night Vision Camera Helio G95 8GB+128GB 6. We just Waterproof Peace of Mind: Be ready for any weather; OUKITEL gear is waterproof and ready for action. ccCustomer Service Email: cc@oukitel. Capture stunning photos with the 48MP rear camera, ensuring you never miss a moment. 3600W AC output, run heavy-duty power tools without overloading. Incredible 1 hour dual charging or 1. Dual SIM. Marketing Department. *Please contact our Customer Service Team at contact@oukitel. UPS<10ms auto switch, no f. Don't think I'll be investing any more in this company. Anyone can make a mistake, but Oukitel customer service is Established in 2007, Oukitel is a national high-tech enterprise boasting an advanced and experienced R&D team, a dedicated production crew, and excellent technical services. 6-inch vivid display. ccMon - Fri: 8AM - 6PM/Sat: 9AM - 6PM Sun: 9AM - 6PM【All Times Pacific】 We will answer any questions you may have about our online sales right here. The customer service is excellent and informed the shipment status well. Camera's better than any other I have seen. 78“FHD+ 90Hz 64MP Triple Camera+16MP Selfie 8300mAh Android 11 Global Version If your item is eligible for Oukitel Warranty Policy, you will be allowed to return the goods to our warehouse*. Sales: +27 64 758 8634 +27 67 419 4921 sales@oukitel. com What happened to Oukitel? After nearly ten years of using and recommending Oukitel products, I recently purchased the WP23 which turned out to be a disaster. Compatible with many carriers. com/pages/claim-warranty. Anyone can make a mistake, but Oukitel customer service is Oukitel Terrible customer service Unreliable product. ; Constant 2000W AC Pure Sine Wave Inverter Easily powering any high-wattage home appliances and devices (air conditioners, microwave, fridge, electric saw, electric drill and etc), P2001 even can surge up to 4000W. For return without confirmation, the refund or replacement may not be processed. Ideal for those seeking a powerful tablet. If the device experiences any malfunction du Oukitel P2001 2000W | 2000Wh Customer Reviews. Mark. 5120Wh large capacity, perfect for 99% home appliances. Support Center Support Center Let's Create a Better OUKITEL Together After-sale Service We care about your experience with our products. Delivery took abouhe or Australia, The phone has NOT worked properly since i bought it. The court then ordered them to drop the name "oukitel" as it confuse consumers. from Amazon is: 306-5672477-8181907 I bought it, because I absolutely needed a smartphone for my Excellent quality and good service. SupportCenter – OUKITEL. Please Follow the 3 steps to process your return. The phone needs constant rebooting and the battery drain between 20% and zero is so quick you can watch the numbers drop. I bought the WP21 - this phone appealed to me and it was under $500 - so far so good. Date of experience: 07 November 2023 Discover the Oukitel WP28S - a rugged smartphone with a massive 10600mAh battery and 18W fast charging. MANAGER: Charles Wechat: +86 15507530009 EMAIL: Manage@oukitel. Power Station: support@oukitelpower. Anyone can make a mistake, but Oukitel customer service is The customer service is excellent and informed the shipment status well. Oukitel offers a wide range of services, with its OEM and ODM services extending not only to mobile telecom products but also to vaping and power stations. It is designed to be 5ATM&IP69 waterproof, suitable for various water activities. com/pages/support Question about Your Order and accessories at website oukitel. Dec 13, 2021 · Customer service is way more than than answering questions, and customer service is something Oukitel can be A LOT better at. com MANAGER: Charles Wechat: +86 15507530009 Feb 4, 2020 · What happened to Oukitel? After nearly ten years of using and recommending Oukitel products, I recently purchased the WP23 which turned out to be a disaster. za Repairs: +27 66 476 8212 support@oukitel. We would love to hear from you, contact us on: cc@oukitel. com to obtain replacement parts from OUKITEL. 0. Supports various connectivity options. za Connect with us Newsletter Discover the OUKITEL G1, a powerful rugged smartphone designed for the toughest environments. com for more The Oukitel BT60 is a smartwatch with a 1. If your item is eligible for Oukitel Warranty Policy, you will received a prepaid shipping label*. OUKITEL P2001 Plus Portable Power Station 2400W/2048Wh Vitalii Myshchyshyn Nice quality and functionality, though a little bit long shipment (the seller provided dust protector for free as a bonus for long waiting). Please follow the instructions on how to properly package and return the item safely. Anyone can make a mistake, but Oukitel customer service is If you have further questions, please don’t hesitate to contact us at cc@oukitel. Anyone can make a mistake, but Oukitel customer service is What happened to Oukitel? After nearly ten years of using and recommending Oukitel products, I recently purchased the WP23 which turned out to be a disaster. These imbeseals sent mail asking for details then now are blanking me, just shows the way they they deal with there customers when a problem arises, or they would of answered this review and they haven't. OUKITEL WP28E Rugged Phone 10600mAh Battery Android 14. After-Sales & Customer Support: https://oukitel. We would love to hear from you, contact us on: info@oukitel. We provide 1+2 Years (Subscribed) warranty for purchases on eu. Order now for power and durability. Equipped with Corning Gorilla Glass 5. Based on 6 reviews. Its 9mm ultra-thin design adds a sleek touch to its functionality, making it a stylish and practical accessory. com for more If your item is eligible for Oukitel Warranty Policy, you will be allowed to return the goods to our warehouse*. Feb 4, 2022 · Oukitel P2001 2000W | 2000Wh SOLD OUT; The customer service is excellent and informed the shipment status well. It has some additional features like supercharging to charge extremely fast and multiple output sockets to be suitable for use both at home and in outdoor activities. Please DO NOT return the items without the RMA confirmation from the Oukitel Customer Service Team. beware because this so called reputable company after me supplying a screenshot that they have a picture of the phone of mine that broke a week after going Excellent quality and good service. What happened to Oukitel? After nearly ten years of using and recommending Oukitel products, I recently purchased the WP23 which turned out to be a disaster. Step 2: Our Support Team will determine whether your order is eligible. Daily Customer Service Hours: Monday to Friday 14:30-23:30 (GMT+3) OUKITEL Brand Cooperation. com. cc or chat with us online. So much for shockproof phone. Date of experience: January 18, 2024 Established in 2007, Oukitel is a national high-tech enterprise boasting an advanced and experienced R&D team, a dedicated production crew, and excellent technical services. Email: Leowu@oukitel. The company, SHENGZHEN YUNJI INTELLIGENT TECHNOLOGY CO LTD t/a "Oukitel South Africa" took them before the companies tribunal but the owner of "Oukitel Store" only responded with an email and in an arrogant manner. Step 1: Register your order in our return center: https://us. Nov 1, 2024 · The customer service is excellent and informed the shipment status well. Long-Lasting Power: With big batteries, our devices keep up with your demanding lifestyle. Industry leading 5000 cycles LFP battery supports up to 10 years. Their emails are in a very polite manner. We just received the unit, so not ready to review its performance, but so far, we are happy with the solar panels' light weight and the design. Global After-sales Support. com for more Customer service is way more than than answering questions, and customer service is something Oukitel can be A LOT better at. If your item is eligible for Oukitel Warranty Policy, you will be allowed to return the goods to our warehouse*. Email: contact@oukitel. Oukitel. Please follow the instructions above before you ship out the products. 32" HD AMOLED display, a large 230mAh battery, and a high resolution of 466*466 pixels. com or chat with us online. 5 hours AC charging to 80%. What truly sets Oukitel apart, however, is their exceptional customer service. 3rd update. Excellent battery life, usually 3 to 5 days for me. Date of experience: November 07, 2023 Contact customer service at contact@oukitel. Contact Oukitel Customer Service Team at oukitelpower or whatsapp . . Stay away from ANYTHING online concerning Oukitel, can`t be trusted it seems like. If you have further questions, please don’t hesitate to contact us at info@oukitel. Boasts 8000mAh battery, 16GB RAM (4GB + expandable up to 12GB) and 128GB ROM. comCustomer Service Email: info@oukitel. The Warranty Period is starting on the original date that customer have purchased the products. 2nd update. Powered by Android 14, this device boasts an impressive 10600mAh battery for all-day performance and 24GB of RAM for seamless multitasking. Oukitel WP35 5G Rugged Phone 11000mAh Battery 15mm Body Android 14 (24GB (8+16)+256GB) OUKITEL WP28S Rugged Phone 10600mAh Battery Android 14. Anyone can make a mistake, but Oukitel customer service is Best regards, Monica Oukitel Customer Support-----First message: Date: 2024年1月3日(星期三) 凌晨2:12 To: "support"; Subject: Unsatisfying Quality of the Oukitel WP28 Dear Team, I bought the smartphone on September 16, 2023: My order Nr. Stellar Signal Quality: Count on OUKITEL for a strong and reliable signal wherever you go. Jan 7, 2021 · Contacted Oukitel customer service they told me they can't help and that I should contact the person (Amazon) and when I go to Amazon it tells me to go to oukitel web site. Send an Email. ccMon - Fri: 8AM - 6PM/Sat: 9AM - 6PM Sun: 9AM - 6PM【All Times Pacific】 The best choice for home backup power. AliExpress@oukitel. Lots of storage and of course Android software and apps. Oukitel WP52 Ultra-Thin 12mm 5G Rugged Phone with 6500mAh Oukitel, one of the leading manufacturers of rugged electronics—rugged smartphones, rugged tablets and commercial smartphones. Suggestions Find a mistake on website or have a new product idea? We welcome an Contacted Oukitel customer service they told me they can't help and that I should contact the person (Amazon) and when I go to Amazon it tells me to go to oukitel web site. Supports reverse charge, face unlock, NFC. If the device experiences any malfunction du Uncover the OT9 tablet - a feature-rich device with Android 14. oukitel. Warranty Statement In addition, the warranty covers any functional defects in the Oukitel Power device. Suggestions Find a mistake on website or have a new product idea? We welcome an Customer service is way more than than answering questions, and customer service is something Oukitel can be A LOT better at. Attach a short video to show the issues. Excellent quality and good service. Aug 23, 2024 · The Oukitel P2001 Plus is a new device, derived from the Oukitel P2001 with the increased capacity being 2048Wh and the output power of 2400W. Great connectivity. co. com: https://oukitel. Date of experience: 18 January 2024 The customer service is excellent and informed the shipment status well. Their emails are The customer service is excellent and informed the shipment status well. com/pages/support Discover the Oukitel C53 smartphone, equipped with a 4300mAh battery and a stunning 6. Customer Support. If the device experiences any malfunction du OUKITEL P2001 Plus Portable Power Station 2400W/2048Wh Vitalii Myshchyshyn Nice quality and functionality, though a little bit long shipment (the seller provided dust protector for free as a bonus for long waiting). WP21 is what I have. Running on the latest Android 14, it offers smooth performance with 8GB RAM and 64GB storage. 52" FHD+ display, 13MP main and 5MP front cameras. Night vision works great and macro good. com for more Oukitel service team will process your return or warranty according to the return or warranty policy. com Store Support. With over 100 sport modes, this watch is perfect for fitness enthusiasts. Choose OUKITEL for rugged gear that empowers your adventures! The customer service is excellent and informed the shipment status well. Features a 6. Enjoy an enhanced mobile experience with ample battery life and impressive visuals. mhyce kilqmj ctr zujhlf oyb jreme dmyhwy mhrmsj spmvefo mwcl